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Privacy Policy

Data We Collect

We collect the following types of personal data:

  • Contact Information: Name, email address, and phone number.

  • Health Information: Any details you share related to your physical or mental health, which are relevant for providing our services.

  • Appointment Details: Information about your bookings, including session dates, times, and types of services received.

  • Payment Information: Limited information necessary for processing payments, handled securely by third-party payment providers.

  • Website Usage Data: Information collected through cookies and other tracking technologies, such as IP address, browser type, and pages visited on our website.

Introduction

Welcome to Andrea Haralambides. We are committed to respecting and protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with UK Data Protection Laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

How We Use Your Data

We use your data for the following purposes 

  • Service Provision: To tailor and deliver holistic healing sessions, such as Adult Channeled Sessions, Children's Channelled Sessions, Group Channelled Sessions and Animal and owner channeled sessions including all services. 

  • Communication: To respond to inquiries, schedule appointments, and send service updates.

  • Marketing: With your consent, to send newsletters and updates about our services and special offers.

  • Compliance and Record-Keeping: To meet legal obligations and maintain accurate client records.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy and as required by law. Health-related information will be kept for up to 7 years following your last session, unless a longer retention period is required by law or professional regulations.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure storage of client records, encryption of sensitive data, and limited access protocols.

Third-Party Sharing

We do not share your personal data with third parties unless:

  • It is necessary for processing payments (e.g., using secure third-party payment processors).

  • We are required to do so by law or regulatory authorities.

  • You have explicitly consented to such sharing.

Cookies and Website Tracking

We use cookies to enhance your experience on our website, track user behaviour, and analyse website traffic. By using our website, you consent to the use of cookies as described in our Cookie Policy.

  • What are Cookies? Cookies are small files stored on your device that help us understand how you use our website.

  • Managing Cookies: You can modify your browser settings to reject cookies. However, this may impact your experience on our site.

Your Rights

Under UK data protection laws, you have the following rights:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request correction of inaccurate or incomplete data.

  • Deletion: You can request the deletion of your data in certain circumstances.

  • Objection: You can object to the processing of your data for specific purposes.

  • Withdrawal of Consent: If processing is based on your consent, you can withdraw this consent at any time.

To exercise your rights, please contact us using the details provided in Section 8.

Consent and Data Collection

We will ask for your consent before collecting and using any health-related data, and you may withdraw this consent at any time. For marketing communications, you will only receive emails if you have opted in.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with the revised date.

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Last updated: 8th October 2024

Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact us:

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We will respond to your inquiry within one month as required by data protection regulations.

Consent and Data Collection

We will ask for your consent before collecting and using any health-related data, and you may withdraw this consent at any time. For marketing communications, you will only receive emails if you have opted in.

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